Terms of Service
Effective Date: October 09, 2026 • Last Updated: October 12, 2026
Please read these Terms of Service ("Terms", "Agreement") carefully before scheduling services or using the website of Ona Beauty Bar ("Company", "We", "Us", or "Our"). These Terms govern your access to our website, consultation inquiries, and the booking of professional beauty and makeup artistry services.
Booking & Service Principles
1. Acceptance of Terms
By accessing our website, submitting an inquiry through our consultation forms, or booking an appointment, you agree to be legally bound by these Terms and our Privacy Policy. If you do not agree with any portion of these Terms, you should not access the website or book services with us.
2. Description of Beauty Services
Ona Beauty Bar provides professional makeup artistry services, including but not limited to:
- Bridal makeup and bridal party packages
- Special events and social glam makeup
- Editorial and commercial photoshoot makeup
- Group bookings and private makeup parties
- One-on-one and group makeup lessons
All appointments are by reservation only. Availability is subject to prior scheduling and written confirmation.
3. Appointments, Deposits & Cancellation Policy
Booking Confirmation & Retainers
For major events (such as bridal parties and commercial shoots), a non-refundable deposit/retainer may be required to lock in the agreed date and time. The remaining balance is due on or before the day of service.
Cancellations & Rescheduling
We request at least 48 hours notice for individual appointment cancellations or rescheduling. For bridal and group events, cancellation timelines are defined in your specific booking agreement.
Late Arrivals & Punctuality
Please arrive on time with a clean, prepped face. If you are delayed by more than 15 minutes, we will make every effort to accommodate your service, but application time may be shortened or rescheduled to respect subsequent appointments.
4. European Union (EU) & UK Consumer Rights
If you are a consumer residing in the European Union or the United Kingdom:
- Mandatory Statutory Rights: Nothing in these Terms limits or excludes statutory consumer guarantees or mandatory legal rights granted by the consumer protection laws of your country of residence.
- Right of Withdrawal: Under EU Directive 2011/83/EU on Consumer Rights, you may have the right to cancel a distance contract within 14 days without giving any reason. However, in accordance with Article 16 of the Directive, the right of withdrawal expires once the beauty service has been fully performed with your prior express consent.
- Online Dispute Resolution: The European Commission provides an Online Dispute Resolution (ODR) platform accessible at ec.europa.eu/consumers/odr.
5. Data Protection and GDPR Compliance
Your privacy is of utmost importance to us. Any personal information collected through our website forms, appointment systems, or communications is processed in full accordance with the General Data Protection Regulation (GDPR) and our Privacy Policy.
By using our consultation and booking forms, you acknowledge that our third-party processors (including Resend Inc. for confirmation emails and Vercel for web infrastructure) process information strictly as outlined in our Privacy Policy.
6. Client Health, Allergies & Sensitivities
To ensure safety and optimal results, clients must inform Ona Beauty Bar of any known skin conditions, sensitivities, eye infections, cosmetic allergies, or open abrasions prior to makeup application.
Ona Beauty Bar maintains rigorous sanitation practices, including clean brushes, single-use applicators, and sanitized workstations. However, we reserve the right to decline or modify application if performing services poses a health or hygiene risk to the client or the artist.
7. Intellectual Property & Photography
All content on this website—including text, graphics, logos, images, artistry portfolio photographs, and design elements—is the exclusive property of Ona Beauty Bar or used with permission, protected by copyright and trademark laws.
We may photograph or film our makeup artistry for promotional or portfolio purposes only with your prior verbal or written consent. You may decline or request removal of portfolio photographs at any time by contacting us.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Ona Beauty Bar shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or services.
Nothing in these Terms shall exclude or limit liability for:
- Death or personal injury caused by negligence;
- Fraud or fraudulent misrepresentation;
- Any other liability that cannot be excluded or limited under mandatory consumer protection or European Union laws.
9. Governing Law and Jurisdiction
These Terms and any non-contractual disputes arising from them shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, United States, without regard to its conflict of law principles.
If you are a consumer habitual resident in the European Union, you also benefit from any mandatory provisions of the law of the country in which you reside.
10. Changes to These Terms
We reserve the right to modify or replace these Terms at any time. When we make updates, we will revise the "Last Updated" date at the top of this page. Continued use of the website or booking services after revisions constitutes acceptance of the modified Terms.
11. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us directly: